We offer an express delivery options from renowned courier companies to receive the products purchased on our Site.
* Delivery within UAE: 3 working days
* Delivery in overseas countries: With a window of 7 calendar days
* Delivery is from Saturday to Thursday
You can track shipment of your products by clicking on the "Track Your Order" link in the shipping confirmation email. Please note such link will direct you to the courier's website, which is not controlled by us.
* It is our goal to deliver within the above-mentioned times, however, delivery dates are not guaranteed as shipments are handled by third parties and are subject to carriers' local bank holidays.
* We will be unable to change the delivery address on orders after checkout.
* If there is no one at the indicated nominated delivery address who can accept delivery of products, the carrier will leave a notification card in your mailbox.
* Title to and risk of loss in your products will pass to you when you take possession of the products.
* All products are shipped from our warehouses in Dubai, UAE.
The following list details locations within the UAE & other overseas countries that are classified as “out of delivery” areas wherein a hand delivery cannot be affected.
Non-Delivery within UAE
DUBAI – Al Lisaili | Shamkha | Jebel Ali Palm | Bab Al Shams | Shawamekh | Dxb Intl Endurance City | Taweelah | Dxb Outer Bypass Road | Um Al Nar | Arabian Ranches POLO | Yas Island | New Police Academy Project | Zayed Military City Area | Tigerwood Project | Al Lisaili | Truck Road | Al Qudra road | All NewDesert projects sites | New Extended Residense area out of city
ABU DHABI - Abu Al Abyadh Island | ALAIN | Umm Ghaffa | Abu Grayah | Abu Samra | Al Daher | Asab Oil Field | Al Daherah | Ajban | Beda Zayed/Madinat Zayed | Al Faqaa | Al Adla | Buhasa Oil Field | Al Fouaa | Al Bahiya | Danet Abudhabi | Al Hayar | Al Dhafra Air Base | Das Island | Al Khatm | Al Falah | Delma Island | Al Khazna | Al Fayah | Ghantoot | Al Mabzarra | Al Hiliya | Ghayathi | Al Malaqet | Ghwaifath | Al Quee | Al Rahba | Habshan | Al Remah | Jabel Dhana | Al Saa | Al Shalila | Liwa | Al Wagan | Al Sowah Island | Marfa | Alain Faytha | Al Wathba | Ruwais | Alain Truck Road | AUH Golf Club /Golf Gardens | Shah Oil Field | Jabal Hafeet | Baniyas | Sila | Khatm Shakla | Emal | Sir Baniyas Island | Mazyad | Mafraq | Tariff | Nahel | Mahawi | Zirku Island | North Yahar | Mangroove Village | Saad | Sewaihan | Shawaib | South Yahar | Samha | Yahar Al Alia | Shahamah | western region | Al Shamka | shakbout city
Deliveries cannot be made to islands that come under Abu Dhabi jurisdiction, all security-controlled zones and defense areas. As an alternative arrangement, these shipments can be held at the courier’s Abu Dhabi office for the consignee’s collection between 0730-1930 hrs.
SHARJAH - Cement Factory | Badeea | Banyan Tree Wadi | Aden | Dhaid | Rahmania | Filayya | Al Ghail | Sajja (8th Interchange) | Umm Faneen | Khorkhuwair | Al Jeer | Scout Camp (7th Interchange) | Steven Rock Area | Bin Majid beach resort | Chup Chup | Saif Zone
Al Ain/Ajman/ Umma Al Quwain/ Fujairah/Ras Al Khaimah vicinity - Al Wagan | Al Hayer | Al Remah | Shuhaib | Al Oha | Zakher | Maqam | Hill | Meyzad (after camp) | Adan | Al jeer | Shamm | Khath | Burairath | Siji Al Hail (crushers/dusan site) | Shahma residential area (Dhaid).
Upon delivery of the products to our carrier we will send you a shipment confirmation email.
Non-Delivery for overseas countries
* Defined as a post code or in the absence of post code, a suburb /town name that is difficult to serve. A delivery to one of the following post codes and towns would attract a Remote Area surcharge.
* For Import Express shipments, a pickup from one of the same post codes and towns would attract a Remote Area surcharge. Please refer to your service guide for the surcharge amount in local currency.
SULTANATE OF OMAN – On F | Samreith | Thumrait
KUWAIT - Abdale | Abdali | Abdalli | Abdally | Abdaly | Agricultural Wafra | Ahmed Al Jaber Airbase | Al Abdali | Al Abdaly | Al Jaber Ab | Al Zoor | Al Zour | Al Zour Port | Alabdaly | Ali Al Salem Ab | Ali Al Salem Air Base | Ali As Salim Suburb | Ali Sabah Al Salem | Ali Subah Alsalm | Amghara | Camp Arifjan | Camp Beuhring | Camp Beuring | Camp Buehring | Camp Buring | Jileia | Julaiya | Juliah | Kabd | Khairan | Khairan City | Kheiran | Mina Al Zour | Qabad | Sabiya | Sahid Al Wazim | Saihad Al Awazim | Subiya | Subiya Power Plant | Um Al Aish | Um Al Haiman | Um Alheman | Um Alhyman | Um Haima | Um Hayman | Um Himan | Umgara | Umm Al Haiman | Wafra
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